Request Assistance


PLEASE NOTE: We have transitioned over to the website. Please fill out the Request Assistance form at instead of the below form. 

Our knowledgeable field team provides free phone, email, virtual, and in-person support to comply with local and state recycling and composting laws. Representatives are available to help businesses, organizations, and multifamily properties in Alameda County.

  • Determine collection service needs, possibly reducing your garbage bill.
  • Train employees, tenants, contractors, and janitors.
  • Set up indoor recycling stations with color-coded bins, signs, and stickers.
  • Set up a system to recover and donate surplus edible food (food businesses).

Please use this online form to request free assistance and a representative will contact you within approximately 3 business days.

You can also contact the Ordinance Information line at (510) 891-6575.

To inquire about or request recycling collection services available in your city, please see the Rules by City pages.

Ésta página de solicitud de asistencia también está disponible en español aquí.